Customer ServiceRetailAutomation
Retail Brand Cuts Support Volume with AI Chatbots
A UK retailer deployed AI-driven virtual agents to automate inquiries, order tracking, and returns — reducing agent load and improving CX.
- Qualitative reduction in support volume
- Faster average response times
- Higher customer satisfaction
Source: IBM Case Studies (Retail)MarketingE‑CommerceAI
E‑Commerce ROI Improved with AI Personalization
An online retailer used ML to personalize recommendations and automate retargeting — lifting ROI and AOV.
- 5–8× ROI potential (McKinsey research)
- Higher average order value
- More repeat purchases
Source: McKinsey – Personalizing at ScaleFinanceAutomationBack Office
Big 4 Firm Saved 89k Hours with Generative AI
A large accounting firm automated sales brief generation with an Azure-based GenAI solution.
- ~89,000 staff hours saved per year
- Tasks reduced from hours to minutes
Source: 3Cloud Case StudyHealthcareOperationsScheduling
Healthcare Scheduling Improved via AI Assistants
AI-driven scheduling assistants reduced administrative burden and improved patient experience.
- Reduced scheduling delays
- Fewer no‑shows (varies by deployment)
- Better patient experience
Source: HFMA – Impact of AI in Healthcare (PDF)SalesReal EstateAutomation
Real Estate Lead Generation at Scale
Automation and AI improved lead capture and follow-up in a real estate organization.
- 114% increase in leads (context: HubSpot case)
- Improved response speed
- Higher booking efficiency
Source: HubSpot – RE/MAX Romania Case Study